switched to using Cygnet for our advocacy case
management we have been impressed by the performance
of the system.
Block are obviously knowledgeable in their field,
as data entry and time recording is presented
in intuitive user friendly screens that support
all the different types of advocacy that we supply.
Added to this, they also have a good understanding
of the advocacy processes which allowed for effective
training and an understanding of our monitoring
needs during the installation stage of the project.
manage many different projects for our funders
and we have found that the ability to produce
a single report for each funder that combines
open and closed case results, client and non-client
time, advocacy issues, diversity statistics and
a host of other information is a considerable
time saver for the organisation.
Block Computer Services are a very client focused
company and we are very pleased with the partnership
we have formed with them, and would have no hesitation
in recommending Cygnet to other advocacy organisations."